Building Performance Insights - Improving Productivity In Offices

john o'brien lcmb

Welcome to our latest edition of Building Performance Insights - Improving productivity in offices.

Our ambition at LCMB is to help our clients improve the performance and productivity of their buildings and estates, leading to better resources utilisation and bottom line performance.

Looking at the latest worker productivity data from the Office for National Statistics (ONS), we can see that productivity growth has stagnated over the last decade. When we consider that current UK output is 30% plus below other G7 nations, we can see that reversing this trend is the most important opportunity available to UK PLC and Government for the long term competitive position of the UK.








This month British Council for Offices (BCO) launched their report “Defining and Measuring Productivity in Offices” and we jointly launched a briefing note on our Whole Life Performance Plus project (WLP+). This project sets out to improve workplace productivity by optimising indoor environmental conditions. Optimising the workplace for workers has the ability to plug some of this productivity gap.    

Based on our research we have now developed and launched our “Building Performance Evaluation” workplace optimisation tool which benchmarks building performance and productivity and identifies an implementation plan to improve performance and outcomes.

If you would like to discuss how our tool can improve the performance of your buildings, people and organisation do get in touch with Tom Cudmore or myself.

John O'Brien
Founder and MD
t: 01295 722823


"Defining and measuring productivity in offices"

Tom Cudmore, LCMB Senior consultant overviews BCO’s latest report.

Agreeing a definition of workplace productivity has been a regular topic of conversation amidst the recent interest in making our buildings more user-centric. To address this question for their members, the BCO commissioned a study to define productivity in offices which was launched at CMS London on the 29th November.
The poor productivity record of the UK economy since 2007 is highlighted as a call-to-action, and the link made with other research showing potential gains of 2-3% from improving the working environment. In cost terms occupiers engaging in highly productive environments stand to make productivity gains equivalent to between 30 and 75% of their annual office rent.
The authors also note that a productive building can’t be defined by any one element, and productivity should be considered throughout the design, construction and occupation phases. For example, site selection, shell design and scenery are all determined early in the build process but can have a significant impact on how productive the completed building will be.
In summary, BCO suggest, that a productive workplace enables people to perform at their best by being: 

  • Healthy – supporting and improving individual wellbeing
  • Efficient – making good use of space, time and information
  • Effective – enabling people to do their work well
  • Engaging – a desirable destination that looks and feel like a great place to work

Read the full executive summary of the BCO report 

British Council for Offices (BCO) Whole Life Performance Plus (WLP+) dissemination event






LCMB are leading the WLP+ project, which is looking at the relationship between indoor environmental quality and productivity. The BCO are part of the WLP+ consortium, and the launch of the BCO’s productivity report was combined with the first WLP+ dissemination event, presenting interim findings from the project.
The research is collecting data from live office environments provided by consortium partners. At the event John O’Brien, MD of LCMB, outlined the project to the audience before handing over to Professor Rajat Gupta from Oxford Brookes University to present findings from the baseline period. King’s College London and EMCOR UK then explained their involvement in the project and the buildings being used as part of the study.
EMCOR UK are the TFM provider to NATS, and their Corporate and Technical Centre in Fareham is being used as one of the test case studies. At King’s the main administration building at Waterloo was selected as the most suitable due to the layout and activities that take place. The outcomes from the NATS and King’s interventions will be tested and validated with Argent, who are the other industry partner.
Argent are responsible for the redevelopment of King’s Cross, and the building selected for the study is leased by French media company, Havas. The buildings in the study differ significant in age and design sophistication, and the Havas Pancras Square building will determine what productivity and performance improvements can be achieved on a new development.

John explained that LCMB have launched a Building Performance Evaluation benchmarking toolkit to improve workplace productivity and performance based on the projects research and will launch a real-time workplace optimisation tool in 2018 to maintain offices at their optimum conditions.
Do contact us if you’d like to discuss how our tool can improve the performance of your buildings, people and organisation and download a copy of our briefing note


Read our latest blogs  

The LCMB blog's contain a range of building performance and related issues. Read our latest blogs via the links below

Triads and Tribulations


News Round up

This month the following stories caught the attention of the LCMB team:

Britain’s Productivity Pain Costs Hammond $120 Billion

Secrets of the Empire State Building


LCMB Ultimate Guides 

We have also launched two useful step by step guides for directors, managers and operators of buildings and estates to improve organisational performance.

Our ultimate guide to improving business performance is a framework for businesses to configure their estates to improve competitive advantage, productivity, return on investment and align themselves for future demand.

Our guide for higher education performance shows you how to configure your HE estates to achieve optimal usage.

LCMB Workplace Optimisation

Whole Life Performance Plus (WLP+) is an initiative to improve workplace productivity by 10% and reduce energy use by 30% by optimising ventilation, light, noise and other indoor environmental factors.

LCMB are proud to work with partners Argent, King’s College London, Emcor UK, British Council for Office, Constructing Excellence and Oxford Brookes University to develop an indoor environmental quality model to maximise worker productivity. Contact Tom Cudmore, Senior Consultant on t: 01295 722823 e: or visit to find out more

LCMB's accelerated ROI audit

Too many organisations spend large sums of money on the wrong initiatives that generate a poor return or even a loss.

This is why we created the LCMB accelerated ROI audit. It cuts through the noise and quickly, clearly identifies the untapped performance improvement areas within your buildings.

The audit uncovers operational inefficiencies such as under-utilised space and facilities, as well as cost and energy reduction opportunities, and then provides a clear plan for realising potential.

By implementing the plan, we guarantee the audit pays for itself within 6 months and thereafter generates a positive return.

Contact John O’Brien on t: 01295 722823, e: to discuss how the LCMB accelerated ROI audit can improve your return on investment.

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