Royal Surrey Foundation Trust, based in Guildford constitutes of 520 beds and offers a range of clinical services. LCMB worked with the trust to mobilise a new contract for the Hard FM services, bringing added value and improved performance for the estate.
Royal Surrey NHS Foundation Trust – Hard FM contract
Summary
Situations
The Trust’s Hard FM contract was due for renewal, and they wanted to ensure they had the best value when agreeing a new contract and supplier. LCMB worked with the Trust to scope the requirements, re-write the contract specification, and manage the process from start to finish.
Actions
- Conduct in-depth due diligence including a review of current contract performance and experience
- Establish the Trusts key requirements, objectives and expectations for the contract going forward
- Work closely with the Trust to develop contract allotment options
- Prepare questions for the PPQ and/ITT
- Rewrite specifications and contract in order to bring added value to the contract
- Prepare documents related to the tender
- Run tender on behalf of the Trust
- Review responses and mobilise new contract
Benefits
- New contract with improved performance
- Better value for money
- Increased visibility of Hard FM operations
- Improved records and asset
- Improved compliance
Challenges and Achievements
Running a tender is a lengthy process, there were tight deadline to ensure the new contract was mobilised on time. The asset records provided from the incumbent provider were lacking key information and as a result, a full asset verification survey was conducted in order to generate missing data.
Despite a series of challenges, LCMB worked collaboratively with the Trust to award the new provider the contract, mobilise and embed improved performance across the estate.
If you would like to find out more from our FM experts or need help in optimising your estate, get in contact at [email protected]
‘ Working with the LCMB team to re-negotiate a new Hard FM tender in a short space of time could have been a challenge however their professionalism in carrying out this service with us was second to none. We have used LCMB on several other projects since and will definitely be working with them again on a further project shortly. I would have no hesitation in recommending LCMB to any other organisation that needs the support of a professional, experienced and competitive building performance company’
Jonathan Aldred
Head of Hard FM
Find out more
LCMB improves the financial and environmental sustainability of buildings and estates, and the productivity and well-being of the people using them. We do this by reducing building operating costs, energy used and improving building space and its’ utilisation. We offer Workplace Performance, Facilities Management, Project Management and Resource optimisation support.
Amongst others our clients include King’s College London, Birmingham Airport, Tata Technologies, University College London Hospitals NHS Foundation Trust and Bouygues Energies & Services.
